Keep track of employee conversations by converting them into tickets.
Get rid of IT and HR support hassles with a trouble ticket system in your intranet. Creative helpdesk ticketing system can be integrated with your legacy intranet software.
Our Social intranet comes with this interactive ticketing feature in its bundle of Creative features.
Few features of Creative trouble ticketing system
- Alerts / Escalation
- Automated Routing
- Customizable Branding
- Document Storage
- Email Integration
- IT Asset Management
- Interaction Tracking
- Knowledge Base Management
- Multi-Channel Communication
- Network Monitoring
- Real-time Chat
- Self Service Portal
- Service Level Agreement (SLA) Management
- Ticket Management
Benefits of deploying trouble ticketing software in your organization
- Prioritize requests.
- Enable easy communication.
- Solve IT / HR support problems
- Organize employee complaints and communications.
- Highly efficient
- Speed up internal communication