Custom CRM software development services by Creative.
CRM software provides ability to manage sales, marketing, improve customer relationships & more in your organization. It keeps all your contacts in one centralized, customizable database. It helps you manage your pipeline so you can keep deals moving forward. And you can see everything about a lead in one place — no more digging through inboxes to find information.
Manage customers and prospect contact information, identify sales opportunities, record service issues, and GST invoicing.
Features of Custom CRM software development
- Cataloging / Categorization
- Customer Service Analytics
- Customer Support Tracking
- Email Response Control
- Knowledge Management
- Live Chat
- Performance Metrics
- Self Service Portal
Benefits of online CRM software in your organisation
- Better customer relationship
- Cross selling made better
- Improved collaboration within company
- Provide better after sale services
- Increased employee satisfaction
- Increased company productivity and profitability
- Save money in employee training and schedule meetings
- Centralized client database
- Reduced client attrition.
- Increased employee engagement