Please make sure that you are connected to the Internet. Check this by opening some web sites using your web browser. If you are online then make sure that you can reach Creative Web Hosting mail server. Try tracing pop.yourdomainname.com and see if you can reach it.For doing that, go to MS-DOS Prompt from your PC and type tracert pop.yourdomainname.com. If at the end of it, you get a message saying “Trace Completed” and you don’t get any “Request Timed Out” messages in between, it means that network connectivity exists between your PC and Creative Web Hosting Mail Server. Then you shouldn’t be having any problems downloading emails. If you still have, then contact your local network administrator to find out that there is no restriction on pop mails in your network and your Proxy Server (if any) supports POP3 and SMTP.